Mr. Wells didn’t know what exactly had happened to his garage door, but had concerns that it had broken down due to it refusing to move at all.
Our technicians tested the garage door for ourselves, as well as looked over the system. We discovered that the track had been knocked out of alignment, likely because of a bump with a car. Our team loosened the screws to be able to shift the track back into its proper place and tighten them again afterward.
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