The right-side tracks cracked, and a few of the rollers popped out, leaving the door hanging.
After removing the door and having the customer take her car out of the garage, our team took out the old tracks and installed a new set in their place. We then repositioned the door onto its tracks and inserted the rollers back into their correct place and lubricated them to ensure their smooth and silent movement.
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* $29 service call - deducted from the service
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