The left vertical track was hit by a car.
While reversing into their garage, the customer's daughter accidentally hit one of the tracks. This caused damage that prevented the door from closing all the way down, which was a major security risk. The customer called us hoping for emergency repairs, which we were happy to provide. We removed the bent track and installed a new one of matching dimensions. Then we fastened all of the screws that secured the other sections, and tested the door's movement several times to be certain that it could close and open with no further issues.
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