A problem caused the garage door cable to come off the drum, which in turn made it get stuck.
The cables of the garage door work as part of the pulley system to help the panels move. The garage door drums spool and unspool the cables to store them in an organized position at all times. In this case, the garage door cable got off the drum after getting snagged on something. This created a jam, which our technician soon fixed. He checked the condition of the cables to ensure they didn’t become frayed. Since they were in good shape, the mishap was relatively small and the garage door could work again.
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